Genpact Recruitment 2023 For Process Associate

Genpact Recruitment 2023: Genpact Recruitment 2023 For Process Associate. Any Graduate candidates can apply. The detailed eligibility and application process are given below.

About Company: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.

Job Title: Process Associate

Location: Hyderabad

Job Description:

Respond to customer queries and customer’s concerns.
Demonstrates effective, clear, and professional written and oral communication.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Actively seek solutions through logical reasoning
Demonstrates strong problem-solving capabilities and assists customers in case of any issues.
Provide excellent customer service to our customers.
You should be responsible for exhibiting a capacity for critical thinking and analysis.
Responsible for showcasing a proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.
Basic knowledge of how digital payments work is required.